Not able to enroll Samsung A5 Android device with Intune

Hi ,

  I'm facing an issue where a user is not able to enroll his Android Samsung A5 device with Intune . It keeps saying that the device is not complaint and when I click on check complaince it doesn't do anything . When I click on the how to resolve link it takes me to this link ,https://docs.microsoft.com/en-us/intune-user-help/encrypt-your-device-android . Is there any known issue with Samsung A5 device and Intune ?