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Newbie Question about Shared Mailbox
Our office has been using SMTP/POP with user emails and generic emails that go to 5 users. Our hosted email is moving us to Microsoft 365 emails which for the past days I've been trying to understand...
- I don't believe there is an option in Outlook to create rules for a shared mailbox. We've always logged into OWA to open the mailbox and create the rules using that. And yes, once the rules are applied they work as they would for any other mailbox as rules are mailbox specific.
"Oh however, if for instance I open the message not intended for me, it will show it as read for all." - Yes, but...if it's not for you then just right-click on it and mark it as unread. Easy, peasy.
ozziesedajr
We actually use Outlook desktop 2019, so I understand that if I make the rules, folder etc on either my Outlook desktop 2019 or OWA for the shared mailbox, it will hold true for the other users who are permitted to see the shared mailbox?
On getting new notifications - that definitely is a great idea to add it to the favorites and they can see how many unread messages are there. Oh however, if for instance I open the message not intended for me, it will show it as read for all. hmmm..
We actually use Outlook desktop 2019, so I understand that if I make the rules, folder etc on either my Outlook desktop 2019 or OWA for the shared mailbox, it will hold true for the other users who are permitted to see the shared mailbox?
On getting new notifications - that definitely is a great idea to add it to the favorites and they can see how many unread messages are there. Oh however, if for instance I open the message not intended for me, it will show it as read for all. hmmm..
I don't believe there is an option in Outlook to create rules for a shared mailbox. We've always logged into OWA to open the mailbox and create the rules using that. And yes, once the rules are applied they work as they would for any other mailbox as rules are mailbox specific.
"Oh however, if for instance I open the message not intended for me, it will show it as read for all." - Yes, but...if it's not for you then just right-click on it and mark it as unread. Easy, peasy.
"Oh however, if for instance I open the message not intended for me, it will show it as read for all." - Yes, but...if it's not for you then just right-click on it and mark it as unread. Easy, peasy.