Forum Discussion

Benoit Fournier's avatar
Benoit Fournier
Iron Contributor
Nov 21, 2017
Solved

New app launcher / home mixed experience

I do not understand how the new home is made accessible to users.   I see all possible mixes of home and launcher experiences.   I am first release and have classic home and new launcher in C...
adoption
  • Katie Kivett's avatar
    Katie Kivett
    Nov 29, 2017

    I've learned that the flighting for Office.com has some cookie context, so an individual user experience could vary based on machine/browser. We are working to change this mechanism to a true user - based flight moving forward, so the experience for an individual user does not vary.

     

    From the O365 app launcher perspective, a user outside of First Release should NOT be seeing the new experience. If you could message me directly with tenant information I am happy to investigate. This is unexpected behavior as the new launcher is only exposed to First Release.

     

Curt Loesch's avatar
Curt Loesch
Copper Contributor
Nov 28, 2017

It's best if you set expectations by telling your users that Microsoft is consistently inconsistent with everything. Expect nothing intuitive. That way, the one time they do something right, people will be happy. Same behavior here. Thanks again microsoft.

Resources