Forum Discussion

Benoit Fournier's avatar
Benoit Fournier
Iron Contributor
Nov 21, 2017
Solved

New app launcher / home mixed experience

I do not understand how the new home is made accessible to users.   I see all possible mixes of home and launcher experiences.   I am first release and have classic home and new launcher in C...
adoption
  • Katie Kivett's avatar
    Katie Kivett
    Nov 29, 2017

    I've learned that the flighting for Office.com has some cookie context, so an individual user experience could vary based on machine/browser. We are working to change this mechanism to a true user - based flight moving forward, so the experience for an individual user does not vary.

     

    From the O365 app launcher perspective, a user outside of First Release should NOT be seeing the new experience. If you could message me directly with tenant information I am happy to investigate. This is unexpected behavior as the new launcher is only exposed to First Release.

     

Benoit Fournier's avatar
Benoit Fournier
Iron Contributor
Nov 27, 2017

Now that Thanksgiving is over, I was expecting a reaction from MSFT. From what I read here, I am not the only one affected by this strange behavior.

 

Is it a bug or it is working as expected? It's not the ideal situation when updates are visible outside of first release users before official availability date.

 

Thanks

Rob Bowman's avatar
Rob Bowman
Iron Contributor
Nov 28, 2017

I wonder if Mark-Kashman or Chris McNulty have any thoughts or updates on this? We are seeing some pretty big inconsistencies across the board with the new app launcher and portal page regardless of location or Operating System. My tenant has even experienced the same person on different machines seeing different experiences.