Forum Discussion

Benoit Fournier's avatar
Benoit Fournier
Iron Contributor
Nov 21, 2017
Solved

New app launcher / home mixed experience

I do not understand how the new home is made accessible to users.   I see all possible mixes of home and launcher experiences.   I am first release and have classic home and new launcher in C...
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  • Katie Kivett's avatar
    Katie Kivett
    Nov 29, 2017

    I've learned that the flighting for Office.com has some cookie context, so an individual user experience could vary based on machine/browser. We are working to change this mechanism to a true user - based flight moving forward, so the experience for an individual user does not vary.

     

    From the O365 app launcher perspective, a user outside of First Release should NOT be seeing the new experience. If you could message me directly with tenant information I am happy to investigate. This is unexpected behavior as the new launcher is only exposed to First Release.

     

Rebekka Aalbers-de Jong's avatar
Rebekka Aalbers-de Jong
Iron Contributor
Nov 23, 2017

The same in our tenant. We use a first release tenant. Most users have the new app launcher, but the appearance of the office.com home-page is 50/50 I would say. And that is the case for more than a week now. 

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