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Wiebke1380's avatar
Wiebke1380
Copper Contributor
Jul 10, 2024

MS Teams Shared Channel Adding Users

Hi,

I get an error when trying to add some users (A) to a shared channels within my Team.  Others (B) I can add without a  problem. Both users (A & B) are internal (members in my company) and can be added to a Team as a member (including private channels).

 

I'm Owner of the Team and of the shared channel. The only difference I can see is that User A (with Problem) is using a F3 licence and user B (no Problem) has a E3 licence. 

Do any of you have any expierence/ideas?

 

Any helo would be appreciated.

 

PS. The error simy says "an error has occoured"

 

 

  • chrisslroth's avatar
    chrisslroth
    Brass Contributor
    Is the user maybe not a "real" member and was converted from guest to member?
    If it was the userType changed from guest to member, it is not supported in Teams.
  • chrisslroth's avatar
    chrisslroth
    Brass Contributor
    Hi Wiebke1380, please check if powershell can resolve the issue:
    Connect-MicrosoftTeams
    Add-TeamChannelUser -GroupID (Get-Team -DisplayName "Team name here").GroupID -DisplayName "Shared Channel name" -User "email address removed for privacy reasons"

    Maybe you can see a more detailed error if it fails.

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