Forum Discussion
B_Van_Spanje
Nov 19, 2019Brass Contributor
Microsoft Visio Data Visualizer add in won't load in Office 365.
The new Microsoft Visio Data Visualizer Add In won't load in my Office 365 Excel app. What I get is a white box that says loading and then the Microsoft Edge opens with a blank screen. Is there a...
DougPetroshius
Jan 14, 2020Copper Contributor
I misread the question. Computer is 64 bit. Office365 is 32 bit.
B_Van_Spanje
Jan 15, 2020Brass Contributor
DougPetroshius I am just looking at the possibilities at what is causing this problem. The Visio add in doesn't work on my 32 bit Office 365 Excel on my old computer, but it works perfectly OK on the 64 bit Office on my new computer. Interesting that you are experiencing the same thing on your 32 bit Office. I wonder if this is the cause.
Since January 2019, Microsoft changed the default installation of Office from 32 bit to 64 bit.