Forum Discussion
B_Van_Spanje
Nov 20, 2019Brass Contributor
Microsoft Visio Data Visualizer add in won't load in Office 365.
The new Microsoft Visio Data Visualizer Add In won't load in my Office 365 Excel app. What I get is a white box that says loading and then the Microsoft Edge opens with a blank screen. Is there a...
B_Van_Spanje
Jan 14, 2020Brass Contributor
TracyBe7588 Just wondering, is your Office 365 32 bit or 64 bit?
TracyBe7588
Jan 14, 2020Copper Contributor
Good question. I am not seeing anything specific for Office 365. My computer is new and 64bit if that makes any difference.
I do have MS office 2016 suite installed. However, I also have the 365 online account.
I am the first person in the organization to use the data visualizer tool with the plan it's associated with. So there isn't anyone I can reach out to at work.
- DougPetroshiusJan 15, 2020Copper Contributor
I also have a new computer, 64 bit, with Office365 and the latest in Visio.
- DougPetroshiusJan 15, 2020Copper Contributor
I misread the question. Computer is 64 bit. Office365 is 32 bit.
- B_Van_SpanjeJan 17, 2020Brass Contributor
DougPetroshiusyou can always try to uninstall the 32 bit Office and then install the 64 bit Office to see if that does the trick.