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Ricardo_Goncalves's avatar
Ricardo_Goncalves
Copper Contributor
May 07, 2019

Mark emails as read

Hello,   I have started now to use the office 365. I have an email account used by two person on different equipments. The problem with this, is that when one of the person read the email on his pc...
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Ricardo_Goncalves's avatar
Ricardo_Goncalves
Copper Contributor
May 07, 2019
Thank you Adam. However, cause i am sharing the same email with another person, it doesnt complete my solve my situation.

Everytime i open up one email, that same email still appears as read in the inbox of my collegue.
  • VasilMichev's avatar
    VasilMichev
    MVP
    May 07, 2019

    There's no way to do this in a mailbox, they are not designed to be "shared" between people. Use an Office 365 Group or Public folder instead, they both offer per-user read status. Or remember to always re-mark the messages as unread...

    • Ricardo_Goncalves's avatar
      Ricardo_Goncalves
      Copper Contributor
      May 09, 2019

      VasilMichevthanks for tour answer.

       

      I have tried your suggestion with the group email, and already gave permission to the user to send email in name of the group. However, each time i try to send an email, it generates an error and dont send the email.

       

      Besides the configuration in the link below, do you know if i need to do any other configuration?

       

      https://docs.microsoft.com/pt-br/office365/admin/create-groups/allow-members-to-send-as-or-send-on-behalf-of-group?view=o365-worldwide

       

      • VasilMichev's avatar
        VasilMichev
        MVP
        May 09, 2019

        Might help if you share the actual error message :)

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