Forum Discussion
Lost Track Changes using Word On-line
Hi, after having successfully used track changes and comments on a O365 shared word file, using Word on-line and off-line, suddenly they disappeared (either on-line or off-line). Versions are still ...
Thanks Paul for your answer. We did it as first check and track changes have disappeared on all the versions! Quite weird. So I am sharing here to see if someone already encountered the same problem.
This is happening to my organization as well. It started sometime around Tuesday 4/5 I think. Any new Word document created online will not have the track changes tool. I have found older documents where the track changes tools are working. I opened a ticket with MS support. Ticket #7789674 We have a magazine in house so this is a big problem for us.
