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Issues with OneNote after email address change - Error code: 0xE0000024 c3zov
Hi all! I've changed my surname meaning my email address has also changed and now I have issues with OneNote sync, getting error code: 0xE0000024 c3zov. I am unable to add any new notebooks, I ca...
I have the same error code (0xE0000024 c3zov), however I haven't changed e-mail nor password --- it has just come out of nowhere. The issue has occurred before and after several days (week?) of frustration seemed to spontaneously resolve, but now its appeared again and is persisting. My experience is a bit different, despite same error code -- it says "Saved offline (sign-in requred)" despite me being signed in (ie. OneDrive and all other microsoft things work, including onenote online and Teams). I can create new pages, but they won't sync in the notebooks associated with my work account. When I attempt to sign in (noting that in account, the account is signed in, and not 'signed out'), nothing happens at all (no popup, nothing). Microsoft -- please fix this software!
In case of use to others reading this thread, one thing that seemed to work for me for now was to switch from using OneNote for Windows 10 (the version of the application i was using, which wouldn't sync/sign in) to OneNote 365 (the one that comes with office). The latter seemed to correctly sync and recognise that I was signed in.