Forum Discussion
Michelle Porreca
Mar 06, 2017Iron Contributor
How is one suppose to get support for Visio Pro for Office 365
We installed Visio Pro for Office 365 for our HR department to do Org. Charts after we discovered the Visio Standard no longer is compatible with Office 365. They are having multiple issue with Visio...
Ivan54
Mar 07, 2017Bronze Contributor
yeah, I've been having the same experience, but with Word, Outlook and so on from Office 365 ProPlus.
Would love to know the official stance on Office product support from Office 365.
Would love to know the official stance on Office product support from Office 365.
Michelle Porreca
Mar 07, 2017Iron Contributor
Ivan:
We use the O365 Portal Support ticket request for all our other Office 365 ProPlus products (Word, Outlook, Excel etc) and have no issues with the support we receive there. It's just Visio Pro for Office 365 were we are getting the run around.
We use the O365 Portal Support ticket request for all our other Office 365 ProPlus products (Word, Outlook, Excel etc) and have no issues with the support we receive there. It's just Visio Pro for Office 365 were we are getting the run around.
- Ivan54Mar 07, 2017Bronze Contributor
nInteresting, I've been blown off for normal Office 365 ProPlus issues as well.