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Exchange online
Hi Linh123 !
Please provide more details on what you are trying to accomplish. Sent mails should be saved to your "sent items" folder by default and not redirected to any outside mailbox.
- Linh123Oct 08, 2020Copper Contributor
Hi BenKrah,
I want to set up the routing for incoming mail to O365 and forward it to G Suite. I only added O365’s MX record in DNS Console. I created it as above. Emails don't save in MS 365 mailbox but are directly delivered to the G suite mailbox.
- BenKrahOct 08, 2020Brass Contributor
Hi Linh123 ,
I do not fully understand yet - why do you want to forward mails to G Suite?
You create MX records to point a domain to Exchange Online to receive mails. To forward mails you normally do not need a connector. You must create a mailbox which receives incoming mails and then either create an inbox rule in the mailbox or configure the forwarding in the mailbox properties in Exchange Online Admin Center.
So the flow would be like this:
Incoming mail --> Exchange Online mailbox --> Inbox rule/Forwarding setting --> G Suite mailbox
Forwarding sends an exact copy to the external mailbox but the original mail stays in the Exchange Online mailbox. This works without a connector.
- Linh123Oct 09, 2020Copper Contributor
Hi BenKrah,
Before, I used G Suite. Now, I change to O365. But I don't want to change all users to O365, and a little user uses G Suite. I created MX records to point a domain to Exchange Online to receive emails. And I create all users in O365. So users use G Suite has both accounts in O365 and G Suite. I want users to use G Suite can receive emails in Gmail and Outlook. What should I do? Can you guide me?