Exchange Message Trace Results - ##Receive, Pending, Deliver

Kidd_Ip 
I guess I am still confused by what "Not supported" is intended to mean.

In my case, the messages I searched for, and found, which indicate "email address removed for privacy reasons##Receive, Pending, Deliver" (all statuses, not just each individually) was sent into my organization from an outside organization 3 weeks ago (2/24/23).

So - if "Pending" is 'not supported' after 7 days - then what is is telling me? - and more importantly, what can I do about it?  I'm presuming that the "Receive" part is telling me that it was an inbound message - but the fact that it follows with both "Pending" and "Deliver" is certainly confusing - unless the "Deliver" part is just telling me that the message is intended to be delivered (?... as opposed to?).  Certainly it is not indicating both that it is Pending AND that it was delivered, right?

...and again - if "Pending" is "not supported after 7 days", why is it telling me its "Pending" 3 weeks after the message was sent.

Most importantly, given this clearly confusing set of mutually exclusive bits of information, What am I supposed to tell my user about the email, and what can be done to retrieve or eliminate it?

I mean, sure - having the listed definitions of "Pending" and "Delivered" may 'seem' useful or clever, but really... is it either of those things?