Forum Discussion
Harold_W490
Apr 07, 2024Copper Contributor
EXCEL OPENING A SECOND FILE AS COPY OF
I have read several threads and tried all the suggestions I found.
Windows 11 Uninstalled and reinstalled by Computer tech
Office 365 Uninstalled and reinstalled by Computer Tech
No sharing
No second user
Home PC with one user...me
When I open an excel file <Harry.xlsx> located in My Documents a second files opens immediately <Copy of Harry.xlsx>.
Harry,xlsx is password protected and opens and works when password is entered.
Copy of Harry.xlsx opens password protected. (I can enter password or cancel)
If I cancel the original copy works
If I enter the password the copy disappears and leaves me with the original which works.
How do I stop this second file from popping up every time?
No other XLSX file in My Documents does this.
This issue is unique to a passworded Excel file
When I created a second passworded excel file it does the same thing.
This only started last month (March 2024).
I have taken the laptop to the Computer tech; no virus found, no issues found, software reinstalled.
Is there a fix? TY
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- Harold_W490Copper Contributor
Yes, I did.
I may have figured it out. It appears this issue is only happening when the preview pane is on.
I have turned off the preview pane and the issue is gone...thus far..
It may be prompting me for a second password to see the workbook in the preview pane.
TY