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Matthias_Grech's avatar
Matthias_Grech
Copper Contributor
May 01, 2020

ERROR CODE 30015-11 (3221225506)

I have tried installing OFFICE 365 however the message ERROR CODE 30015-11 (3221225506) came up towards the end of the installation process (refer to image)   So far I have tried the followin...
PeterRising's avatar
PeterRising
MVP
May 02, 2020

Matthias_Grech 

 

If you have completely formatted and reinstalled Windows then I would be at a loss to explain why the issue persists for you.  When you reinstalled Windows, did you then install Office before any other programs (EG, anti virus products etc)?

  • Matthias_Grech's avatar
    Matthias_Grech
    Copper Contributor
    May 02, 2020

    PeterRising 

     

    It seems that "formatting" through the "REMOVE EVERYTHING" function provided on WINDOWS 10 did not resolve the issue (Refer to Image 1).

     

    HOWEVER, I then attempted to reinstall WINDOWS 10 through a PEN DRIVE and in such method, I was then able to successfully install MICROSOFT OFFICE 365 (Refer to Image 2).

    Image 1

     

     

    Image 2

     

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