Forum Discussion
Encrypt options greyed out in Outlook desktop
I have Office 365 Business Premium with Outlook for Office 365 MSO (16.0.12130.20382) 64-bit desktop. This plan does not support Office 365 Message Encryption (OME) on it's own but I added Azure Info...
Hi Chris McFarling
Apologies - just to confirm that you test the OME configuration via Powershell?
https://docs.microsoft.com/en-us/microsoft-365/compliance/set-up-new-message-encryption-capabilities
If so, does a rip and re-add of the profile light it up? Does the functionality work in Outlook on the Web?
Best, Chris
Apologies - just to confirm that you test the OME configuration via Powershell?
https://docs.microsoft.com/en-us/microsoft-365/compliance/set-up-new-message-encryption-capabilities
If so, does a rip and re-add of the profile light it up? Does the functionality work in Outlook on the Web?
Best, Chris
ChrisHoardMVPYes, testing via PowerShell checks out. Outlook Web works as well, see original post. Setting up an Exchange rule to encrypt messages also works. It just doesn't work in Outlook desktop.
Chris McFarling Did you ever resolve this? I have the same issue.
darinF12I did not. I think it simply doesn't work with the Office 365 edition of Outlook.
