Forum Discussion
Encrypt options greyed out in Outlook desktop
I have Office 365 Business Premium with Outlook for Office 365 MSO (16.0.12130.20382) 64-bit desktop. This plan does not support Office 365 Message Encryption (OME) on it's own but I added Azure Info...
Hi!
I would recommend working through the following document
https://docs.microsoft.com/en-us/microsoft-365/compliance/set-up-new-message-encryption-capabilities
Sounds like whilst you added the right licensing (BPrem + AADP1) it sounds like elements of the configuration haven’t been completed - in particular the activation of the rights management service or the config of the mail flow rules.
Let me know how you get on
Best, Chris
I would recommend working through the following document
https://docs.microsoft.com/en-us/microsoft-365/compliance/set-up-new-message-encryption-capabilities
Sounds like whilst you added the right licensing (BPrem + AADP1) it sounds like elements of the configuration haven’t been completed - in particular the activation of the rights management service or the config of the mail flow rules.
Let me know how you get on
Best, Chris