Forum Discussion
E3 license removed but mailbox still receives mail.
Hi Issue: E3 license removed but mailbox still receives mail. I was wondering if anyone knows why this happens? Solution: Remove the proxy addresses from on-premise AD account Env: On-p...
quick question: when you say "mailbox still receives mail" do you mean:
- The user is still capable to access his/her mailbox via OWA/Outlook client and send/receive email
- You see inbound mails coming into the target user mailbox
If point 1 is the case then is very weird
If you refer to point 2 then I guess is the expected behavior.
If not mistaken, when you remove a user's license, the user mailbox will remain in Exchange Online until it is deleted by an Exchange or M365 admin.