Forum Discussion
Disposition review: client error
- Jul 02, 2019
Lol, well that's one way to solve a ticket :D
I haven't seen any document mentioning that trial licenses cannot use disposition, so I still think the issue is something on the backend and it need to be looked at by someone from MS.
Lol, well that's one way to solve a ticket :D
I haven't seen any document mentioning that trial licenses cannot use disposition, so I still think the issue is something on the backend and it need to be looked at by someone from MS.
VasilMichev I just reached out to the team lead and asked him to reopen and reevaluate the steps offered in the ticket.
- EmmaLewisMHPASep 20, 2019Brass Contributor
Robert WoodsI am testing out Retention Labels and have the same client error message as yourself - my account is in the correct roles and has the correct licencing. Did your issue get resolved? Thank you.
- Robert WoodsSep 20, 2019Steel Contributor
EmmaLewisMHPA for us it was the need for Office 365 E5, we were trying to apply with Just EMS E5 which was insufficient. We did a trial through the portal of O365 E5 and users stopped getting an error 1 day after assigning the licenses.