Forum Discussion
John Twohig
Oct 31, 2020Iron Contributor
Deleted Items in a Shared Mailbox
In O365/Exchange Online when a user deletes an item from a shared mailbox it goes to the user's deleted items not the shared mailbox's deleted items. Has anyone found a way to have them go to th...
John Twohig
Nov 12, 2021Iron Contributor
That may work in some situations but doesn't help if people use other mail clients, use phones for email, or are never in the office to have group policy applied.
I get really uncomfortable trying to enforce business rules on a device by device or client by client basis because a situation will come up that you haven't, or can't address.
The real solution to things like this is server side rules so that no matter what device or client is being used it will follow the rules.
cking22001
Nov 14, 2023Copper Contributor
This only seems to happen for the Outlook Desktop client not OWA or phones.