Forum Discussion
Deleted Items in a Shared Mailbox
In O365/Exchange Online when a user deletes an item from a shared mailbox it goes to the user's deleted items not the shared mailbox's deleted items. Has anyone found a way to have them go to th...
I tested this in Outlook 365 and it seems they've made a change or the KB is wrong.
Changing the DWORD value to 4 does move this to the shared box's Deleted Items.
If the shared mailbox was added manually then you won't need this. If it was auto-mapped by an admin then you will need to do this.
Import this:
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences]
"DelegateSentItemsStyle"=dword:00000001
"ShowFrom"=dword:00000001
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\General]
"DelegateWastebasketStyle"=dword:00000004