Forum Discussion
John Twohig
Oct 31, 2020Iron Contributor
Deleted Items in a Shared Mailbox
In O365/Exchange Online when a user deletes an item from a shared mailbox it goes to the user's deleted items not the shared mailbox's deleted items. Has anyone found a way to have them go to th...
jellyfi0934
Sep 15, 2021Copper Contributor
It seems that the only workaround is the procedure described by John. It would be very nice if Microsoft will fix this design flaw. On my opionion all shared mailbox items should be handled primarily in the shared mailbox context: sent and deleted items and there might be the possibility to turn on a copy process to the corresponding folders of the actual user. Thats the behaviour I would expect from a shared mailbox to keep informations transparent for all users of a shared mailbox.
Hopefully Microsoft will fix that soon, because customers are not amused about the present design.
Hopefully Microsoft will fix that soon, because customers are not amused about the present design.