Forum Discussion
Custom Junk Mail policy - don't delete at all
Hello. One of the CEOs wants to have his junk folder never cleaned. How do i setup an own rule for him? All other users simply should use the default setting. Thanks.
Have never done that. Could you please elaborate?
In office365, Exchange admin center, go to Retention tags, add a retention tag for junk folder and then create a new policy . You should find articles online how to do custom retention tags and policies.
an example is in the following article:
https://support.office.com/en-us/article/Set-up-an-archive-and-deletion-policy-for-mailboxes-in-your-Office-365-organization-ec3587e4-7b4a-40fb-8fb8-8aa05aeae2ce