Forum Discussion
Carlos Gomez
Jun 14, 2017Copper Contributor
Create shared mailbox on Hybrid environment - directly on O365 or onpremises then migrate it to O365
Hi, What is the recommended way to create shared mailboxes for a hybrid environment? There are some issues if you create them directly to O365 - https://support.microsoft.com/en-us/help/3129334/u...
- Jun 14, 2017
Hi Carlos,
If you have an Hybrid, your autodiscover is pointing to your on-premises Exchange. If you create your Mailbox only in Cloud, your AD and Exchange does not have any propreties of that mailbox, that is the issue.
Carlos Rotver
Dec 18, 2017Copper Contributor
Hi Carlos,
Other way is creating the Shared Mailbox in On-prem and then migrate it to O365.
This will leave a contact in On-prem (for compatibility for non-migrated users) and the Shared Mailbox will live in O365.
Regards.