Forum Discussion
Darien Hallagan
Sep 18, 2018Copper Contributor
Calendar incorrectly reading .ics file, time and timezone are incorrect
Hello. I'm stupid frustrated. My wife uses ios, I use microsoft. Both of us have all our settings to automatic Central Time, Chicago which is UTC-6. When she sends me a calendar invite, I get an ...
Julia Foran
Microsoft
Sep 20, 2018Hi Darien,
I'm very sorry to hear about this frustrating experience. Could you please private message me the ICS file that you received? I would like to see what might be causing the issue.
--Julia
I'm very sorry to hear about this frustrating experience. Could you please private message me the ICS file that you received? I would like to see what might be causing the issue.
--Julia
- MPereiraJun 16, 2019Copper Contributor
Julia Foran - I'd love to understand the outcome of this investigation.
My issue: Wife is a Mac user and I'm Windows... when she sends a cal invite, the email has the event info... date/time correct, however i can't accept/decline/maybe directly... there is an attached .ics file I have to open to accept/decline/maybe which adds it to my calendar... BUT the time on the ics file is 1 hour off (later) than the email time. I'm guessing it's a timezone or daylight savings feature, but we've checked all of our machines and all are set up for the current time. I'd love your assistance and if you were able to fix the gentleman's similar issue.
- Darien HallaganJun 17, 2019Copper ContributorThere wasn't an acceptable outcome. Microsoft told me to do workarounds which are all unacceptable such as have the iOS user share calendar. How is it that in 2019, sharing an .ics file is still an issue is far beyond me. Basically what i have to do is create a new calendar event in outlook. What's really screwed up is that i am still using windows phone and on the windows phone, the appointment times read correctly. How is it that the outlook app on the windows phones reads the .ics file correctly but the outlook app on windows 10 is beyond me. So here, if i accept the appointment, my windows phone shows one time and the outlook app in windows shows an hour off. And i am paying a ton of money to Microsoft yearly for outlook 365. So i am pissed and no one at Microsoft cares....
- Julia ForanJun 22, 2019
Microsoft
The issue is on Apple's side. They are not following the public RFC for how to specify timezones, as stated at https://tools.ietf.org/html/rfc5545:
"... The value of the "TZID" property parameter will be equal to the value of the
"TZID" property for the matching time zone definition. An
individual "VTIMEZONE" calendar component MUST be specified for
each unique "TZID" parameter value specified in the iCalendar
object. ..."
The only workaround until it is fixed by Apple is to create the event using another application.