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Calendar delegate's entries "disappear" after 30 seconds
We have an admin assistant who has Editor permissions for two calendars. On one calendar she is able to add items with no problem. With the other, she is suddenly not able to add a calendar item and have it "stick". We have literally watched her (via remote login) add a calendar item to boss #2's calendar, see the calendar item appear, and watch it suddenly disappear from her boss's calendar about 30 seconds later.
She has been a delegate for both bosses for some time, but this particular phenomenon has appeared very recently. We have deleted and re-set the Editor role assignment on boss #2's Outlook, but the problem persists. We're stumped.
Any ideas?
dsavadra_hand Apparently this is a known issue:
Delegate users can't create or edit the owner calendar in any Exchange Online connection method
EX468077, Last updated: November 17, 2022 1:59 PM
Estimated start time: November 17, 2022 9:08 AM
Affected services
Exchange Online
Issue type
Advisory
Issue origin
Microsoft
Status
Service degradation
Manage notifications for this issue
User impact
Delegate users can't create or edit the owner calendar in any Exchange Online connection method.
Are you experiencing this issue?
Is this post helpful?
All updates
November 17, 2022 1:59 PM
Title: Delegate users can't create or edit the owner calendar in any Exchange Online connection method User Impact: Delegate users can't create or edit the owner calendar in any Exchange Online connection method. Current status: We're determined that an authentication component used in some delegate calendar functions became misconfigured after an update was deployed, causing the reported impact. We're testing a fix to ensure that it succeeds in remediating the impact once fully deployed. Scope of impact: Your organization is affected by this event, and any delegate user attempting to create or edit the owner calendar in any Exchange Online connection method is impacted. Start time: Thursday, November 17, 2022, 12:20 AM (6:20 AM UTC) Root cause: An authentication component used in some delegate calendar functions became misconfigured after an update was deployed, causing the reported impact. Next update by: Thursday, November 17, 2022, 4:30 PM (10:30 PM UTC)
dsavadra_hand Apparently this is a known issue:
Delegate users can't create or edit the owner calendar in any Exchange Online connection method
EX468077, Last updated: November 17, 2022 1:59 PM
Estimated start time: November 17, 2022 9:08 AM
Affected services
Exchange Online
Issue type
Advisory
Issue origin
Microsoft
Status
Service degradation
Manage notifications for this issue
User impact
Delegate users can't create or edit the owner calendar in any Exchange Online connection method.
Are you experiencing this issue?
Is this post helpful?
All updates
November 17, 2022 1:59 PM
Title: Delegate users can't create or edit the owner calendar in any Exchange Online connection method User Impact: Delegate users can't create or edit the owner calendar in any Exchange Online connection method. Current status: We're determined that an authentication component used in some delegate calendar functions became misconfigured after an update was deployed, causing the reported impact. We're testing a fix to ensure that it succeeds in remediating the impact once fully deployed. Scope of impact: Your organization is affected by this event, and any delegate user attempting to create or edit the owner calendar in any Exchange Online connection method is impacted. Start time: Thursday, November 17, 2022, 12:20 AM (6:20 AM UTC) Root cause: An authentication component used in some delegate calendar functions became misconfigured after an update was deployed, causing the reported impact. Next update by: Thursday, November 17, 2022, 4:30 PM (10:30 PM UTC)
