Forum Discussion
Bookmarked Hyperlinks are no longer working
Hi
I have several places in my Word Templates where there are hyperlinks to a different document and a specified paragraph within that document.
These were all set up correctly (going back to the original places on my site's url) but have suddenly stopped working. No permissions have changed but now every hyperlink that contains a book mark will a) not open at all with the error message saying the pass word does not exist b) opens the document but at the top or c) does not open the document but downloads it so I have to open it and then search for the correct place in document. Has SharePoint changed something in
3 Replies
Harvess I've been working on this for a few days. I have it working in SharePoint Online and M365 with the desktop app (which you need to insert the link).
In the documents that I'm linking to and from, I've set the Hyperlink Base to the SharePoint site they are both in (I don't know if this works if they are not in the same site). Now, when I insert a link, I choose the bookmarked document from whatever works best, in my case, it's Current Folder, then click the button Bookmark... in the dialog box and select the bookmark, then click OK.The link I've inserted is not absolute, but it starts with the site name from the Hyperlink Base. In other words, there is no protocol (https://) or instance name in the address (but both are in the Hyperlink Base). Instead, it takes this form:
sitename/libraryname/filename#bookmark
Now, when I click on the link in my doc, I get the following warning. After I click OK, first the bookmarked doc opens, then it jumps to the bookmark:Yay!
Next, I'll have to test what happens when I move one or both docs to a different library. Since the Hyperlink Base is just the site, not a subfolder or library, I predict it will work, as long as the link in the document lists the new subfolder or library, as it does now.- I moved the doc with the link to a different document library than the document with the bookmark. Both are in the same site. The bookmark/link continues to work.
Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Microsoft 365 space - please post Microsoft 365 questions here in the future.
