Forum Discussion
MicrosoftAccept & Do Not Send a Response
Hi Calendar Community,
We'd like your feedback & reactions to a change we're considering:
Current experience:
When attendees receive a meeting invite, they are provided with 3 response options:
The first two options (Edit the response before sending & Send the response now) both send an email to the organizer, and the attendee's response is recorded in the organizer's tracking list.
The third option (Do not send a response) does not notify organizer, so the attendee's response remains as "None" in the organizer's tracking list.
What we'd like to change:
Many users report that they expect Do not send a response to be recorded in the organizer's tracking list, but just not to send an email. We are considering updating the behavior so that all 3 response options are recorded in the organizer's tracking list. Attendees can still use the Do not send a response option to avoid sending email to the organizer, but their response would now be recorded & shared with organizer.
Questions to the Community:
- Do you like this change? Does this match what you & others are expecting?
- What about when an organizer does not request responses (so there is just a simple Accept button without additional options)? Do you think the intention is to avoid email responses? In other words, would you expect this same behavior (responses are always recorded) to apply even when organizer does not request responses?
What's the status of this change to allow for tracking the response if the user selects "Accept Do Not Send a response"?
Thank you - Jack
307 Replies
Yes this is definitely needed. And if the user selects the 'Do Not Send a Response' option when accepting the invite, they will not be notified if there are updates to the calendar invite (ie location change, content change, etc.). When you make a change to the event and click 'Send Update', that user will not get notice of the updates on their calendar. Hopefully this change will also fix this issue.
- Julia Foran
Hi everybody, and Happy Monday!
We're excited to announce that this now works for Outlook Mac as well!!
Summary of status/feature:
When you respond to a meeting using Outlook the Web, iOS, Android, or Mac, the organizer's tracking list will be updated even if you choose not to send an email response.
Notes:
- This now works regardless of whether you and the organizer are in the same organization, as long as you are both hosted in Office 365.
- If you response to the meeting (or change your existing response) without sending a response using Outlook on the Windows, the organizer's tracking list will not be updated. The Outlook client on Windows needs to make a change to support this feature, but we do not yet have an ETA.
- This only applies to meetings where responses were requested. If the organizer chose NOT to request responses, their tracking list will not be updated regardless of which client you use to respond.
Julia Foran any timeline for Windows users? I would love this function, too...
This is absolutely weird and illogical. Irrespective of Organizer getting email or not for the response, responses should be tracked in tracking system. How would Organizer know if he needs to continue with the meeting or not in absence of recorded responses on tracking system.
Yes no matter what the user chooses to respond with, if they are accepting or declining the meeting, the expecting result would be that the senders tracking would reflect that response email or no email
- Yes and yes. Please! It is sooooo logical.
- 1. yes
2. yes Yes to both. I believe both changes would be very welcome. Usually, when an organizer does not request a response, it is because it is sent to a large audience, so makes sense for no email reply.
- Julia Foran
Hi all, Thank you for your patience and your responses on this feature. We really value your feedback, and we've made very good progress on changing the way that responses work. As you can imagine, it's quite a large undertaking given the number of clients, protocols, and configurations that can exist across Exchange, Outlook, and 3rd party services.
We're excited to let you know that the first release is out! When you respond to a meeting using Outlook the web, iOS, or Android, the organizer's tracking list will be updated even if you choose not to send an email response.
There are a few notes to this initial release:
- This only works today if you and the organizer are in the same organization, and both of you are hosted in Office 365. It does not yet work for meeting invitations across organizations.
- If you respond to the meeting (or change your existing response) using Outlook on Windows or Mac, the organizer's tracking list will not be updated.
- This only applies to meetings where responses were requested. If the organizer chose NOT to request responses, their tracking list will not be updated regardless of which client you use to respond.
Please feel free to direct message me if you have any questions. I'll continue to keep this forum updated as we release subsequent updates.
Thanks,
--Julia
- Hi, I posted one issue related with Meeting response update but didt get any response yet. i checked your post, looks like same issue discussed what i am facing now with one of our user. can you please help
https://techcommunity.microsoft.com/t5/outlook/meeting-response-update-issue/m-p/1480178
Yes to both.
I'm also wondering if this will also be the case for hosted Exchange 2016, which we are currently using with Outlook 2016. We are hoping to transition to Exchange Online in the future...
Is there any update to this? The OP doesn't seem to have any edits but it's almost 1 year old. Is there a UserVoice page we can use to track this change assuming it is already being worked on?
- 1. Yes
2. Yes
Otherwise it lead to misunderstanding. For long years I thought that when I accepting without respond sender did not receive email confirmation but will se my respond in meeting. I absolutely think the tracker should record as much info as possible. The only thing I expect from "Do not send a response" is not to get an email. Otherwise I want to be able to see it in the tracker. Same thought process for the second question. When will this change be made? Hurry!
