Forum Discussion
Accept & Do Not Send a Response
Hi Calendar Community,
We'd like your feedback & reactions to a change we're considering:
Current experience:
When attendees receive a meeting invite, they are provided with 3 response options:
The first two options (Edit the response before sending & Send the response now) both send an email to the organizer, and the attendee's response is recorded in the organizer's tracking list.
The third option (Do not send a response) does not notify organizer, so the attendee's response remains as "None" in the organizer's tracking list.
What we'd like to change:
Many users report that they expect Do not send a response to be recorded in the organizer's tracking list, but just not to send an email. We are considering updating the behavior so that all 3 response options are recorded in the organizer's tracking list. Attendees can still use the Do not send a response option to avoid sending email to the organizer, but their response would now be recorded & shared with organizer.
Questions to the Community:
- Do you like this change? Does this match what you & others are expecting?
- What about when an organizer does not request responses (so there is just a simple Accept button without additional options)? Do you think the intention is to avoid email responses? In other words, would you expect this same behavior (responses are always recorded) to apply even when organizer does not request responses?
What's the status of this change to allow for tracking the response if the user selects "Accept Do Not Send a response"?
Thank you - Jack
307 Replies
- Ruud LieshoutCopper Contributor
Yes, please implement your suggested change as soon as possible.
I believe, the third option (Do not send a response) does not notify organizer, so the attendee's response remains as "None" in the organizer's tracking list, is at this moment, the most useless feature of Outlook. - DeletedAll responses should be recorded on Tracking Status including the 'do not send response' which I expected would be just no email to the organiser. I finally understand why people show up to events/meetings that I didn't know were coming.
- Roberth StrandBrass ContributorYes, and yes.
The second point is actually a very welcome change. - David RiberiCopper Contributor
Yes to both questions...in fact I am quite surprised that the system doesn't already work this way. How would an organizer even know if enough people RSVP to even conduct the meeting. Hope you fix this ASAP...
Thanks!
David
- Stefan TucnyCopper Contributor
Perhaps changing the response to "Accept but keep response secret" might avoid the confusion that attendees think they're helping the manager avoid the clutter of meeting responses filling up the mailbox. Really, the meeting organizer should uncheck the option to receive meeting responses in their inbox if they choose.
- Stefan TucnyCopper Contributor
Or "Add to My Calendar Only"
- ragamuffinfamilyCopper Contributor
This is a critical issue for me in my role at work. I do event planning and send building wide outlook calendar requests to 240 people on a regular basis. I have found that people assume that the "accept but do not send response" records your acceptance for the sender but simply avoids sending an email. I do not want to read through 240 emails, but I do need to see how many people have accepted or declined. None of us want unnecessary emails in our inbox. It seems to me that any actions within the accept, decline, or tentative categories need to filter back and be recorded in the sender's tracking view.
- Karl BurndorferCopper ContributorYes. Much more intuitive.
- Celina KincaidCopper Contributor
I assumed it always worked this way and am shocked it doesn't. Please have Do Not Send a Response literally mean to send no email. The accept should still be tracked.
- Lucien RiviereBrass Contributor
hello Julia,
when can we see this actioned? Your initial conversation thread was March, I think. Lx
- Lucien RiviereBrass Contributor
Lucien Riviere Clearly, Everyone, MS are stalling. They could have fixed this, probably overnight. Its a tweak: One has the option of sending a reply that is tracked with an accompanying email or sending a reply that is (contrary to advice) not tracked with no accompanying email. We want a combination of the two: MS if you are reading.... a reply that tracks that doesnt send an email. But I suspect you are holding out for Windows 11 or whatever, when you can charge us loads more for 'fixing' something that never made sense in the first place. Please lets not be here next month cos that will be 2years!!! How about a seasonal gift to your loyal users...??
- stephen_b78Iron Contributor
Lucien Riviere well said, that sums up exactly what is happening. There are no other logical reasons as to why they are dragging their feet. Windows should have been the first platform as that is where it all began. Unless they are fixing the hardest last as it has been around so long and does not adapt well in the rapidly changing IT world. I learnt a long time ago to start with the hardest issues first as your customers will be happy for it. Julia Foran does read the messages but strangely this issue is not a high priority so she takes a few weeks to reply. I used to joke about it at work that it will be fixed by Xmas but sadly that is not going to happen.
- Julia Foran
Microsoft
Hi, we posted in March to start receiving feedback from the forum. In August, we started investigating how to implement the feature, and we're actively working on it now. I don't have exact timelines but I'll certainly update this thread once we've released it.- Renata StoehrCopper Contributor
Julia, any update on timeline? Is this going to be released as part of Office 2019?
- Deleted
I would fully support that in the case I use "accept event, don't send the response" that the organizer sees that I'm joining (I accepted right ?!) but that I wanted to prevent spamming the organizer. Especially for people/assistants who are sending out invites for their bosses/teams, it's crazy that they get thousands of unecessary emails. I might be wrong but I think most people are used to check the invite to see who joins and they will not in their inbox try to find 12 people who confirmed (or declined) ..... Please, please, change this asap :-), it will help a lot