Forum Discussion
No events showing in Microsoft Mesh after latest update
Yesterday mesh auto updated and ever since I can't view any ongoing or past events. This happened right before an important demo. Am I the only one with this issue? On the web the event is active. I can also find it on my laptop, which has not updated the app. However, on my VR headset it displays that no events are active. The outcome is the same for both organizers and participants of the event
We found a workaround which was to guide the participants into the Environment Template, but that's complicated for people not that aren't used to VR or, tech in general. This needs to be fixed!
A fix should now be live in the store. Thanks all for reporting this!
12 Replies
- CameronMicka
Microsoft
A fix should now be live in the store. Thanks all for reporting this!
Would you mind explaining the workaround in more detail? I'm experiencing the same issue on our managed Quest devices. I can log in, and I'm able to view and edit my avatar, but no events or collections are being displayed. Thanks in advance !
Same issue here. Please fix asap. I have demos the next couple of days....
If it isn't fixed in time try the workaround i explained to mayarhanhon. It should work fine for the time being. Though i recommend screensharing how to get into the draft template if your participants will join by themselves, as it is a bit more complicated
Would you mind explaining the workaround in more detail? I'm experiencing the same issue on our managed Quest devices. I can log in, and I'm able to view and edit my avatar, but no events or collections are being displayed.
Thanks in advance!
Basically to host events you make the template public. Templates in draft mode are meant for you as the developer to customize it with powerpoints and stuff, but as long as the participants have access to your Collection they should be able to enter the draft templates. It's a few more steps to guide them through, but until this is fixed it's a good workaround, and fyi I have had no performance issues compared to a hosted event. To find this you click the small window symbol with a pen in the top right. Then you scroll down to your draft template and click the door. It should say 'customize template' if you hover it. Then click the big blue 'customize template' and then you will be in.
- CameronMicka
Thank you for reporting this - the team is looking into this now.
That's great! Would love it if you sent another reply to my message when you know it is fixed
- CameronMicka
The fix for Quest is now live in the store.
Same here. Created event with our custom environment, on non-updated PC Mesh app runs fine, but the same event is not visible in VR Mesh.
Same here. Created event with our custom environment, on non-updated PC Mesh app runs fine, but the same event is not visible in VR Mesh.
Exactly the same over here. Even worse actually: I tried to log out and in again which produced the following error code:
Error Code 90036
UPDATE: Login Works again. The new start screen looks nice btw.
