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Tuan_Nguyen_NKE's avatar
Tuan_Nguyen_NKE
Copper Contributor
Jan 16, 2024

Connect to Online Excel file problem

Hi Everyone. I need to check-in progress via online excel file. I have problem to make connection to excel file in Viva Goal. I have already set up an excel connection, but when connecting to excel, I get an error:

I don't know if it's viva goal's error or because I created the connection incorrectly, please help me.

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  • aarushiarora's avatar
    aarushiarora
    Icon for Microsoft rankMicrosoft
    Jan 17, 2024

    Hi Tuan_Nguyen_NKE, per your screenshot, there seems to be an issue with your connection. Could you kindly try to re-authenticate the connection and then proceed to set up the integration? You can re-authenticate your connection by navigating to Account Settings > Preferences > My Integrations > Excel Online > Manage and click on Re-authenticate to proceed.

    • Tuan_Nguyen_NKE1570's avatar
      Tuan_Nguyen_NKE1570
      Copper Contributor
      Jan 17, 2024
      Thank you aarushiarora. it worked, thanks for your support! I have one more question, I have set up to link to the data of a cell on an online excel file, I have entered data into that cell but I do not see the updated data on viva goal, do you know how often data is updated between viva goal and excel?
      • aarushiarora's avatar
        aarushiarora
        Icon for Microsoft rankMicrosoft
        Aug 05, 2024
        The automatic updates happen every 1 hour, and the data should appear on automatic sync. You can also trigger the sync manually by clicking on the Excel icon for an integrated key result, and selecting the option for 'Sync'

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