Forum Discussion
"We have a failure to communicate" (sorry -- Authenticator issues to be described)
Hello, and thank you. I have been a Microsoft Business Partner (small business) for over 10 years. I have an account I can log into, but there's another "onmicrosoft" account that Authenticator won...
Are you the admin can reset your account MFA? Any other alternative rather than Authenticator?
Kidd_Ip
Thank you for your response. This has been a weeks-long ordeal. To make a long story short, our next step is to work with a Support team to disable MFA from my "onmicrosoft" account and get it working. That account was created by MS support years ago -- and I only used it all these years to retrieve keys for Acton Pack products. Something seriously changed around August of this year with that account, when it was forced onto MFA.
