Forum Discussion
Tenant to Tenant migrations - User switch on client
I will plan a tenant migration.
I tried to recreate this with test accounts, everything worked for the tenant to tenant migration.
The switch for the user to the client is less clear for me. As soon as everything is on the new tenant, the user has to register again. What's the best order after logging on Windows?
- Unlink old Onedrive account an add the new one
- Log off Teams an Log in
- Create new Outlook profile an add the email from the new tenant an register outllok (for office license)
- open Word, Excel, PP and Log in for Office register an link onedrive?
As i saw aad registered has no influence on the task above
Hence my question: How are the easiest steps to switch the user to the new tenant?
Maybe important. The domain is also contained in the new tenant
Hi, unfortunately there is currently no easy way to do this. As you say, you need to manually reconfigure everything you have listed on the client side. The only other option you have in tenant to tenant migrations is that some third-party migration tools have email profile reconfiguration tools. These can usually be deployed either by pushing out a group policy, or by getting the users to download a link.
My experience with these profile tools is that they generally aren't too reliable though and cause more problems than they solve. Really the best way to get through a tenant to tenant migration as painlessly as possible is to have effective user communications and instructions on what they will need to do to reconfigure their devices once the cutover and DNS changes have been made.
Hi PeterRising
Thanks for your answer.
In this case, my tests coincide exactly with what you write. Found something similar and it is quite tedious. The problem is, some of the users are not well versed for such work (changes on your settings).
Many people find it difficult to create a new Outlook profile- even if good documentation is available.
And there are quite a few instructions what to do after the migration 🙂
But we find a way and maybe there’s another helpful tip
After so many years of completing tenant to tenant migrations, I'm surprised at how little the user experience has improved. These types of migrations are becoming more and more common and this will only continue. I agree that a lot of users will struggle with what we would perceive as a simple task of setting up a new email profile. IT pros will spend a lot of time helping with such tasks remotely in these situations.
