Forum Discussion
Mayhemvenom
Nov 11, 2025Occasional Reader
Restore Authentication App do not work
Hi. I have had a problem with the Microsoft Authenticator and have deleted it from my Android Smartphone. Then I have installed it again and tried a recovery. But that is not working. Then I would...
Kidd_Ip
Nov 12, 2025MVP
Microsoft Authenticator recovery only works if you had Cloud Backup enabled before deleting the app. If backup was not set up, recovery won’t work. The error you are seeing when trying to enable backup usually comes from account sync issues, time/date mismatches, or Android restrictions. The fix is to check your Microsoft Account security settings, ensure the app has proper permissions, and re-add accounts manually if backup was not active.