Forum Discussion
Office 365 Licensing Issue
We are having trouble with our users receiving a message when opening a desktop Office 365 APP. It puts a banner across the top stating the user is not not licensed. Most of the time we just need to ...
Open up Excel and go to File > Office Account. Sign out of all Office accounts so no accounts at all are signed into the application. Then sign in with the users Office 365 account, that should resolve the issue. This method also works for sync issues with the old OneDrive for Business client if you get errors connecting to the server.