Forum Discussion
davidhoeft61
Sep 13, 2016Copper Contributor
Office 365 Licensing Issue
We are having trouble with our users receiving a message when opening a desktop Office 365 APP. It puts a banner across the top stating the user is not not licensed. Most of the time we just need to ...
Guy Johnson
Sep 13, 2016Iron Contributor
We have seen this in the past and the only fix that seemed to work for us was to open one of the Office programs (not Outlook) and sign the user out; close the program and reopen it and sign them back in.
It seemed to work for us.
Your mileage may differ :-)
davidhoeft61
Sep 13, 2016Copper Contributor
Not tried that yet. This is quite the problem since OneNote, which we are trying to implement at our school, prevents our students from doing their homework when this licensing issue arises. It is challenging to get whole-hearted adoption from teachers when these types of issues arise.