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c-mart's avatar
c-mart
Copper Contributor
May 08, 2023

Number Challenge for MFA - Accessibility Issues

Hello   With the shift away from passwords, I recently started using the Microsoft Authenticator app for my Microsoft-related logins (Windows, Office, Teams, etc) but immediately ran into accessibi...
Authenticator app
  • c-mart's avatar
    c-mart
    Sep 07, 2024

    Snowman767 

    I'm pleased to report that Microsoft has improved the accessibility of their MFA process. The verification numbers are now accessible to screen readers. I've worked with JAWS, NVDA, Narrator, and VoiceOver and they all are able to read the numbers.

Tsfountain's avatar
Tsfountain
Copper Contributor
Dec 28, 2023

c-mart I know it has been a while since you posted this. I helping a friend out who has the same issue. Just wonder what solution, if any, you settled on. And any advice you can give on Microsoft MFA for the visually impaired would be appreciated. 

  • Snowman767's avatar
    Snowman767
    Copper Contributor
    Sep 06, 2024

    Tsfountain Did you find any solution.  I just got a MFA enforcement letter from Microsoft and I have a blind person that works for our organization.

    • c-mart's avatar
      c-mart
      Copper Contributor
      Sep 07, 2024

      Snowman767 

      I'm pleased to report that Microsoft has improved the accessibility of their MFA process. The verification numbers are now accessible to screen readers. I've worked with JAWS, NVDA, Narrator, and VoiceOver and they all are able to read the numbers.

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