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Ian_UK5's avatar
Ian_UK5
Copper Contributor
May 04, 2024

Signing up for Non-profit 365 basic

Hi We are based in the UK, and I have signed up for MS non profit via TechSoup and Charity Digital; I have been told that we have been approved as a non-profit. I have set up the MS Admin Center and...
MeenahKhosraw's avatar
MeenahKhosraw
Former Employee
May 10, 2024

Ian_UK5, 

 

The problem should be resolved at this time. Please try logging into your account and your Nonprofit Hub again and let me know if you were successful or not. 

 

Thanks,

  • Dipacre's avatar
    Dipacre
    Copper Contributor
    May 29, 2024
    MeenahKhosraw I have the exact same issue. Would you help? I will DM you the case number now.
    • MeenahKhosraw's avatar
      MeenahKhosraw
      Former Employee
      May 29, 2024

      Dipacre, 

       

      Are you receiving an error message with a code? If so, please provide it or a screenshot of the error. 

       

      Thanks,

      • TshepangMabe's avatar
        TshepangMabe
        Copper Contributor
        Jul 05, 2024

        I also have the same issue but it only started after i claimed azure credits, the process was supposed to take 2 days so i logged in 4 days later as in today to check progress and i got the 920-123190 error message

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