Forum Discussion
Service cancelled or not?
Hello. Maybe you can help me, to find something out. First how the problem started: We registered for non-profit in november this year and got checked from techsoup, which was no problem. We tra...
Hey Margaret, thanks for the detailed steps on checking and canceling a Microsoft 365 non-profit subscription. I followed your advice and logged into the Admin Center to review my account status, but it’s still unclear if my non-profit subscription is active or canceled since I can’t find an end date. Your instructions on turning off recurring billing and canceling the subscription are super helpful, though! Any tips on where to confirm the exact cancellation status if the end date isn’t visible?
Hi lukebelmaar,
Thank you for your message. Do you mind sharing the name of your nonprofit so I can check on the status?