Forum Discussion
problems with non-profit verification
After registering, I was contacted by Microsoft support (verification department) and asked for additional information: We are from the verification department, and we need additional information t...
I understand this situation can be frustrating; however, I recommend reaching out to Nonprofit Support again from here: Nonprofit - Contact Us.
Your submission will be route to the correct support team who can assist you with the process to verify your nonprofit.
After typing your issue in the "How can we help?" text box on that page, scroll past the self-help options and select "Get more help." On the form, for the I am a... drop-down, select "Current nonprofit customer" and for the What can we help you with? drop-down, select "Eligibility."
Hope that helps.
Thanks,