Forum Discussion
payment issuses- nonprofit
We received a free grant from the Microsoft for Nonprofits program (Business Basic), but Microsoft is still attempting to charge SAR 859.99 (approx. $229) from our card, even though the subscription ...
If the subscription clearly shows Unit price: Free, check whether the nonprofit grant is applied to the same tenant and subscription linked to the card.
Also check for old paid licenses, add-ons, or a pending invoice. If everything is free, contact Microsoft billing support with ss of the free pricing and attempted charge so they can identify wht is generating it.