Forum Discussion
Stewartgreenuk
May 10, 2024Copper Contributor
New non profit account, can’t access admin panel
We have existing 365 email through GoDaddy. Have recently been accepted for a nonprofit account with Microsoft and plan to not move over completely and leave GoDaddy behind, however when registering ...
TiffianyLaw
Microsoft
May 10, 2024Hi Stewartgreenuk,
I regret to learn of the difficulties you're encountering with your Microsoft nonprofit account access. Should your Microsoft 365 licenses be managed through GoDaddy, it is important to note that their admin center may prevent access to the Microsoft Nonprofit Tenant admin center.
GoDaddy typically designates itself as your partner, which results in your login being redirected to their portal. Consequently, employing a domain linked to a GoDaddy-hosted domain will trigger a redirection of your account.
To circumvent this, you may register a new account using an email and website independent of GoDaddy. This action will assign you a default .onmicrosoft.com domain, enabling full management of your Microsoft Nonprofit Account. Should the need arise to utilize your domain, engaging with a certified Microsoft Partner is advisable for further assistance.
Microsoft Partner Network link: https://partner.microsoft.com/en-us/partnership/find-a-partner
Stewartgreenuk
May 17, 2024Copper Contributor
thanks, This has been done now and am in process of assinging domain to new account