Forum Discussion
Issue with Non-Profit Licenses – Credit Card Required
Unfortunately, this has now become the standard. Previously, there was an option to generate an invoice instead, but it appears that this feature has been removed. You won’t be charged unless you choose to purchase additional items beyond the granted total of 10. However, a credit card will be required on file.
I am new to the Microsoft Non-Profit Program. My organization was approved and accepted. Like the previous person, I need to activate licenses. When I go into Products, it shows a cost and currently I need to setup and use the first 10 free licenses. Since I was approved, should it show $0? Or do I go through the purchase process and then it will not charge me?
The licences should show Free in products and then $0
If you have more than one billing account, the nonprofit pricing will only show up under one of the accounts. If you do have more than one, it could be worth checking you’re looking at the correct one. To do this, you’ll need to select the billing account that says Microsoft Online Service Agreement.
Then make sure you select the Nonprofit tab before clicking Details to 'purchase' the free product:
I hope this helps!
Thanks
Matt
