Forum Discussion
RodrigoEMA
Apr 09, 2024Copper Contributor
Error when trying to enroll to Azure Benefit
We are trying to get non profit benefit of azure credits but we run a problem when trying to log on to NonProfit Page. We go through this page Nonprofit offers (microsoft.com) and we log in with ou...
MeenahKhosraw
May 02, 2024Former Employee
Hello Daniel_Williams-Solve,
The product team determined the support case was initially misrouted and they have corrected that. A support representative should be reaching out to you in the next few days once someone is assigned to your case.
Thank you,
Buyantotokh
May 21, 2024Copper Contributor
I also face same issue
Something went wrong
We cannot allow you to proceed at this time. Please contact support and reference message code 920-123190 and transaction 2e67bff9-499e-465c-9726-796912145bc2.
If you need support for this issue, please include the following information on your request:
Environment: Test
Scs: npp
ServiceName: portal-web
ServiceRegion: cus
ServiceVersion: 01
ServiceId: p-npp-portal-web-cus-01
ServiceType: React
SessionId: dfe39146-a506-4fdf-b3b5-5a2be25a7752
Puid: 1003200363AB2D33
TenantId: 9a676ef5-1ced-428e-bf40-92c8800e4cf2
ObjectId: 13e93429-674f-42f4-b4b7-baf0198e5e71
Locale: en-us
Something went wrong
We cannot allow you to proceed at this time. Please contact support and reference message code 920-123190 and transaction 2e67bff9-499e-465c-9726-796912145bc2.
If you need support for this issue, please include the following information on your request:
Environment: Test
Scs: npp
ServiceName: portal-web
ServiceRegion: cus
ServiceVersion: 01
ServiceId: p-npp-portal-web-cus-01
ServiceType: React
SessionId: dfe39146-a506-4fdf-b3b5-5a2be25a7752
Puid: 1003200363AB2D33
TenantId: 9a676ef5-1ced-428e-bf40-92c8800e4cf2
ObjectId: 13e93429-674f-42f4-b4b7-baf0198e5e71
Locale: en-us
- MeenahKhosrawMay 30, 2024Former Employee
Apologies, it looks like your initial response was auto-marked as spam. Thanks for providing the error message you're receiving.
Have you reached out to support yet to create a case? If not, you will need to do that first and work with a support representative: Nonprofit - Contact Us
Thank you,- BuyantotokhMay 31, 2024Copper Contributor
When I am trying to sign in hub, it returns the below error. My email is email address removed for privacy reasons
- MeenahKhosrawMay 31, 2024Former Employee
Are you able to access the Nonprofit Support link I provided without logging into your account? You will need to create a support ticket before anyone can assist you.
Thanks,