Forum Discussion
Error when trying to enroll to Azure Benefit
Hey RodrigoEMA,
Since you created your support case on 4/8, they should be reaching out to you soon to follow up with you. If you don't hear from them by the end of the week, please let us know.
Thanks,
- Meenah, could you help me too. Im having the exact same error trying to enroll our Nonprofit charity into the Azure cloud benefit. Specifically, when I try to navigate back to the page to check on the status of the submission I get the following error. It appears its happening when trying to log in. I had contacted the Microsoft 365 tech support via chat. If there is a known solution, it may help resolve this. I also wanted to post here, because the problem appears to be bigger than just one event for one person.
Environment: Test
Scs: npp
ServiceName: portal-web
ServiceRegion: cus
ServiceVersion: 01
ServiceId: p-npp-portal-web-cus-01
ServiceType: React
SessionId: ffa7cb39-d4e0-4626-94b6-2ccfff0aea42
Puid: 1003200377519034
TenantId: 2a1752aa-2643-4324-a0e4-d23a3196243c
ObjectId: faf3c9cb-d484-4dc3-b06a-a984b133df1c
Locale: en-usHello Daniel_Williams-Solve,
The product team determined the support case was initially misrouted and they have corrected that. A support representative should be reaching out to you in the next few days once someone is assigned to your case.
Thank you,
- Hi MeenahKhosraw,
I have faced same issue. Could you help me how to solve it please?
Buyantogtokh Baatarchuluun
Thank you for sending me your support case number. I've forwarded it to the product team for further investigation.
I will follow up with you soon once I have an update from them.
Thanks,
Hello Daniel_Williams-Solve,
Thanks for your question!
Did you speak to a support representative already and get a case number? If so, please send me a private message with your support case number if you're still waiting for support to follow up with you.
Thanks,
