Forum Discussion
eviewg72
Apr 19, 2024Copper Contributor
Error when trying to claim Nonprofit Azure grant
Hi, I recently signed up for the Microsoft Nonprofit program and our nonprofit was accepted. Then, I tried to claim the offered Azure grant of $2000. When I select the Claim button I get an error...
eviewg72
Apr 24, 2024Copper Contributor
Hi MeenahKhosraw,
I just wanted to confirm that I now succeeded in claiming and activating the nonprofit Azure grant after getting some help from the support representative.
The issue was seemingly related to some IP address geo-restrictions. Our non-profit is registered in the Netherlands, but is operating in Indonesia. We as volunteers (mainly Dutch expats) are also in Indonesia and therefore I used an Indonesian IP address. After switching to a Dutch IP address via a VPN I was able to claim the grant without issue.
Thank you for your help,
Evie
MeenahKhosraw
Apr 24, 2024Iron Contributor
I'm so glad support was able to help you resolve your issue! Thanks for letting me know. 🙂