Forum Discussion
Error accessing the portal for Nonprofit organizations
Hi, our nonprofit ong has been verified, we already got Microsoft Business licenses. I tried to access nonprofit portal and got this error bellow. I tried to raise a support request on https://nonprofit.microsoft.com/en-us/contactus but got the same error.
Algo deu errado
Não podemos permitir que você continue neste momento. Entre em contato com o https://nonprofit.microsoft.com/pt-br/contactus e consulte o código da mensagem 920-123190 e a transação
a1c4e583-85ea-4147-b048-e66a2778f8d7.
.
Se precisar de https://www.microsoft.com/en-us/nonprofits/contact-us para esse problema, inclua as seguintes informações em sua solicitação:
- Environment: Test
- Scs: npp
- ServiceName: portal-web
- ServiceRegion: cus
- ServiceVersion: 01
- ServiceId: p-npp-portal-web-cus-01
- ServiceType: React
- SessionId: c2bf82d9-2fb5-4016-b6b8-691a46584780
- Puid: 100320039EC857FC
- TenantId: 6ed30f5a-a78c-4f52-be47-fbed80516768
- ObjectId: f9fd45a6-d967-4aef-a383-481b9d0ba419
- Locale: pt-br
Hello JoaoMiranda_CdP,
Thank you for your patience and for bringing this matter to my attention. I understand the importance of resolving this promptly. I am currently looking into the matter to determine if there are any updates. To assist you further, I will require some additional information. I will be reaching out to you shortly via a private message to gather the necessary details. Please keep an eye on your inbox for my message.
Sincerely,
Brandon Antoine
Microsoft Consultant - Nonprofit Tech Acceleration Program
1 Reply
Hello JoaoMiranda_CdP,
Thank you for your patience and for bringing this matter to my attention. I understand the importance of resolving this promptly. I am currently looking into the matter to determine if there are any updates. To assist you further, I will require some additional information. I will be reaching out to you shortly via a private message to gather the necessary details. Please keep an eye on your inbox for my message.
Sincerely,
Brandon Antoine
Microsoft Consultant - Nonprofit Tech Acceleration Program