Forum Discussion
Cannot assign a PC Microsoft 365 to an existing user
After being granted a nonprofit license, I created a couple of users, selected the products to be used, and registered the Microsoft 365 products of the PCs to the newly created users. And everything...
Hi Nova_Atena
You can find a troubleshooting guide here: Another account from your organization is already signed in on this computer - Microsoft 365 Apps | Microsoft Learn
It looks like many users have had success by following these specific steps:
- If the issue persists, sign out of all Microsoft 365 apps, remove all folders in the following locations, and then sign in again:
- %localappdata%/Microsoft/OneAuth
- %localappdata%/Microsoft/IdentityCache
I hope this helps resolve the issue for you.
Matt