Forum Discussion
Teams asks for sign in again
Hello,
we have a windows 11 25h2 non persistent vdi with Citrix. Fslogix in version 26.01. our problem is, that every time a user logs on, he get in teams the message
we weren't able to connect. Sign in and we‘ll try again.
I have only the following exclusions
<Exclude Copy="0">AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\Logs</Exclude> <Exclude Copy="0">AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\PerfLogs</Exclude> <Exclude Copy="0">AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\WebStorage</Exclude>
I set roam identity to 1 and 0. both doesn’t change the behavior.
the windows 11 is azure hybrid joined. The user gets a prt token at logon. If I click in teams on logon, the user sign ins well.
but this is needed everytime the user starts a new session.
any idea what goes wrong? What are the right settings for fslogix to work well for teams?
regards
stefan
2 Replies
i found the root cause of my problem. It is dma related. My windows machines runs in europe (germany) so they are affected from microsofts change in 2024.
https://blogs.microsoft.com/eupolicy/2024/03/07/microsoft-dma-compliance-windows-linkedin/
Before the user is single signed on they get the following error message
For me its ok, if the user gets this dialog for the first time, but not after every logon.
Why will the accept of the message not be roamed by fslogix?
I found out, that issue is not direct fslogix related. The issue comes from the ms DMA request.
https://blogs.microsoft.com/eupolicy/2024/03/07/microsoft-dma-compliance-windows-linkedin/
With this dialog
After disabling the features with the vivetool, the sso process works well in teams and other apps.
My question is, for the first time it would be ok, that the user must accept sso, but why will the answer not be roamed?
